Electromet Limited Warranty2017-01-19T05:04:18+00:00

Electromet Limited Warranty

Limited Warranty Coverage

This Limited Warranty applies to physical goods and services purchased from the Electromet Corporation and to fabrication or modification services to Customer Furnished Material (CFM) (including but not limited to painting, chemical passivation, and weld repairs) performed by the Electromet Corporation. This Limited Warranty covers any defects in material or workmanship during the warranty period.

This Limited Warranty is extended only to the original purchaser who places the purchase order(s) and who contracts directly with the Electromet Corporation. This Limited Warranty does not extend to any person or entity to which the physical goods may be sold or transferred to by the original purchaser.

Corrective Action Remedy

During the Limited Warranty period, Electromet will either rework or replace (at Electromet’s discretion), and at no charge to original purchaser, products or components that prove defective because of defective material or workmanship. All decisions with respect to whether to replace defective parts or the entire assembly shall be solely within the sound discretion of Electromet, and Electromet may also choose to provide a refund to the original purchaser rather than replace the product.

In the event the original purchaser believes a product is defective, original purchaser must contact Electromet, in writing, within the warranty period and describe the alleged defect.  Upon receipt of notification, Electromet will initiate communication in order to investigate and evaluate the alleged defect, determine whether the alleged defect is within the warranty coverage, and to determine whether return of the product is required. Any return of product without the express written authorization of Electromet shall be at the sole expense of original purchaser. Any product to be returned to Electromet must have a Return Material Authorization (RMA) number. Contact the Quality Department at Telephone Number: 301-797-5900 for a RMA number. Unless otherwise agreed to by Electromet, in writing, shipping cost for all product returned to Electromet and return shipping cost to purchaser will be at the sole expense of original purchaser.

Limited Warranty Period

The Limited Warranty coverage period begins on the date of shipment (Electromet Corporation ships FOB origin) and continues until the end of the Three Hundred Sixty Fifth day following (but not counting) the day of shipment. This Limited Warranty will apply only to claims made, in writing, and delivered to Electromet within the warranty period.

Limited Warranty Exclusions

This Limited Warranty covers only defects in material (if supplied by Electromet rather than CFM) or workmanship and specifically excludes any product problem or failure caused by:

Conditions, malfunctions or damage not resulting from defects in material and workmanship, including but not limited to Acts of God, natural disasters, Force Majeure, theft, vandalism, criminal acts, riots, accident, negligence, rough handling, chemical exposure, unauthorized use or unauthorized repairs or attempted repairs, or shipping damage.

Limited Warranty Liability

Electromet’s liability for products determined to be defective due to Electromet supplied material or workmanship shall be limited to repair, replacement or refund, at Electromet’s discretion, and in no event shall Electromet be liable for any incidental, special, punitive or consequential damages or losses of any kind arising under or in connection with the product or services, regardless of legal theory, including any such damages or losses resulting from business interruption or lost profits.

Limited Warranty for Replaced Products

If Electromet replaces a defective product with new or reworked product, this Limited Warranty will apply to that material and workmanship as if the product were a new purchase.

Special Circumstances

In the event that circumstances warrant, Electromet may opt, at its sole discretion, to perform any evaluation, rework or replacement of defective
product at the customer’s facilities.

Exclusion of All Other Warranties

This Limited Warranty is in lieu of all other warranties, express or implied, and supersedes any prior discussion, representations or promises. This Limited Warranty may not be altered or amended except in writing.

Warranty Questions

Please don’t hesitate to contact Electromet with your questions regarding our Limited Warranty.

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